Privacy Policy

Kaizen Seller is a product of Chase Surplus Inc. ("we", "us", "our"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. This page applies to our websites and services at kaizenseller.com and any connected applications (together, the "Service").

Information we collect

• Account information: name, email, company, and authentication identifiers.
• Marketplace connections: OAuth tokens and identifiers you authorize for eBay and other marketplaces. Tokens are stored server‑side and encrypted.
• Usage data: app interactions, device/browser metadata, and diagnostics to improve reliability and support.
• Content you provide: product data, images, listings, orders, and settings.

How we use information

• To operate and provide the Service (listing, inventory, orders, policies).
• To secure accounts, prevent abuse, and troubleshoot issues.
• To communicate about updates, security, and support.
• To comply with legal obligations and marketplace terms.

Sharing and disclosures

We share data with service providers that help us run the Service (e.g., hosting and analytics) under appropriate confidentiality and security commitments. When you connect a marketplace, we exchange data with that marketplace as necessary to perform actions you request. We do not sell your personal information.

Data retention

We keep information for as long as needed to provide the Service, meet legal obligations, resolve disputes, and enforce agreements. You can request deletion of your account and associated data at any time.

Security

We use industry‑standard safeguards to protect information, including encryption of access tokens at rest, least‑privilege access, and monitoring. No method of transmission or storage is 100% secure; we maintain controls and continually improve our practices.

Your choices

• Access, update, or delete your information from within the app.
• Disconnect marketplace accounts at any time via Settings.
• Request account deletion by contacting support.

Children's privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. We will post the updated policy on this page and adjust the effective date above. Material changes may also be communicated via email or in‑app notice.

Contact

Questions or requests? Email support@kaizenseller.com.

This page is provided for informational purposes and does not constitute legal advice.